Close more deals — Siro is AI sales coaching software for in-person sales teams, boosting close rates up to 36% by coaching every real conversation. Backed by Index, Alchemist and CRV.
About the role
We started as an AI-powered coaching platform that helped reps improve their outcomes in the field. As a Customer Success Manager , you'll own onboarding, adoption, and ongoing success in Siro deployments with field sales teams. This is a highly cross-functional role and CSMs at Siro are true nodes for many functions — you can expect to partner with Product, Marketing, Sales, and Data Science on a regular basis. In short, we put the Customer above all else, and you are the owner of the Customer.
What they're looking for
- Open to various backgrounds, but most interested in ~2+ years of customer-facing experience where you’ve had full ownership of customer or partner outcomes. Ex: B2B SaaS Customer Success, Consulting, or Account Management roles
- Top-tier communication skills with internal and external audiences. You are dynamic enough to seamlessly adjust your style to a daily user to a Fortune 1000 exec
- You are able to synthesize and clearly articulate — visually and verbally — data that matters to our customers and internal peers
- You simplify vs complicate
- High content:word ratio
- Excellent storyteller
More about this role
Field sales powers the economy — but most teams are struggling. Reps are buried in admin work, managers are stretched thin, and leaders can’t see what’s really happening in the field.
Siro is redefining how field sales teams learn, perform, and win.
We started as an AI-powered coaching platform that helped reps improve their outcomes in the field.
Today, we’re something much bigger — an intelligent companion that automates sales reps’ tedious admin work, gives managers real-time visibility, and helps executives see around corners.
Our platform integrates with systems like Salesforce, analyzing thousands of in-person sales conversations to surface insights, automate workflows, and drive better outcomes across the org. Think Iron Man’s Jarvis for sales — proactive, personalized, and built directly into the tools teams already use.
Siro has raised $75M and is backed by world-class investors like Index, Fika, CRV, and SignalFire. We are trusted by leading home-improvement, retail, hospitality, and automotive brands, and powered by a lean team from Meta, McKinsey, Doordash, and Uber.
We’re building the future of human-AI collaboration in sales — and we’re just getting started.
As a...
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