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Application Support Specialist - Overnight M-F

Sirona Medical · Remote · Remote

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About Sirona Medical

Sirona Medical is revolutionizing radiology by delivering a cloud-native platform that unifies the worklist, viewer, reporter, archive, and AI into a single, intuitive workspace. Backed by 8VC.

About the role

For more information, please visit https://sironamedical.com/join/ .

What they're looking for

  • Proven experience within Customer Care/Call center environments, particularly within the realm of radiology and PACS administration
  • Experience working directly with clinician onboarding on clinical applications
  • Background in healthcare and adeptness in troubleshooting with medical professionals, ideally radiologists
  • PACS administrator or PACS analyst background preferred
  • Basic familiarity with DICOM, Hl-7, MWL standards as well as radiology workflows in general
  • Minimum of 3 years of experience in level I or higher troubleshooting roles within a call center or support center setting
More about this role

At Sirona Medical , we’re building software that enables physicians to work as fast as they can think.

Each year in the U.S., billions of patient images are captured—and nearly all of them are reviewed and diagnosed by radiologists. These specialists are the central hub of diagnostic medicine: over 80% of all healthcare data flows through radiology IT systems . Yet despite their pivotal role, radiologists are overburdened by outdated, fragmented software which limits their efficiency and ultimately the quality and efficiency of care that health systems can provide patients. That’s where Sirona comes in.

We’re a San Francisco-based, cloud-native software company with employees around the world. Our deep understanding of both the practice and business of radiology has allowed us to build RadOS —a unified, AI-powered operating system powering the entire radiology workflows.

Sirona is uniquely positioned to transform the way radiology is practiced . We're delivering the organizational shift that both individual radiologists and entire practices urgently need:

A unified , intuitive, and platform-agnostic solution

A streamlined workspace that makes every part of the radiologist’s...

Read the full posting on Sirona Medical's site ↗

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