SmartBiz Loans is the #1 online SBA loan marketplace for small business loans. The intelligent technology platform makes applying for an SBA loan fast and easy while increasing the likelihood of approval for small businesses by matching the borrower with the... Backed by Venrock.
About the role
SmartBiz Bank offers a broad range of business banking solutions to small businesses across the U.S. – solutions built specifically to serve the dynamic needs of entrepreneurs and foster the growth of the small business community. SmartBiz Bank’s commitment to transparency and personalized customer service offers an unparalleled banking experience, ensuring small businesses have the financial services they need to grow and thrive.
What they're looking for
- 6+ years of progressive experience in IT Support
- Extensive experience working with different operating systems, including Windows Servers, Windows Desktop OS, and Mac OS
- Ability to prioritize and manage several milestones and projects efficiently
- Experience in administration of MDM and endpoint management systems
- Deep working knowledge of helpdesk system administration and acumen. JIRA and Confluence preferred
- High competency in cloud-based SaaS tools like Google Workspace, Microsoft O365, Remote Desktop Server, RingCentral, etc
More about this role
This position is based in Northbrook, IL, and requires the ability to be in the office.
SmartBiz Bank offers a broad range of business banking solutions to small businesses across the U.S. – solutions built specifically to serve the dynamic needs of entrepreneurs and foster the growth of the small business community. SmartBiz Bank’s commitment to transparency and personalized customer service offers an unparalleled banking experience, ensuring small businesses have the financial services they need to grow and thrive. Headquartered in Northbrook, Illinois, with an additional office in Austin, Texas, we are proud to serve both our local and national small business communities.
Senior IT Support Specialist
Our IT team is at the heart of ensuring the company is able to perform at its highest level. We are a small but mighty team, providing excellent customer service for the company day-to-day, while continually seeking opportunities to improve so we can scale and better support the organization. This role is a critical component of the IT team, with the opportunity to have a large impact on the company as a whole.
The ideal candidate will be inspired to make a large impact and...
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