Backed by Insight.
About the role
This role sits at the intersection of product marketing, technical storytelling, and field engineering. You'll translate our AI roadmap into narratives the field can sell, prove those narratives with working demonstrations you build yourself, and represent the practitioner's voice in how we position, package, and activate AI across our customer base.
What they're looking for
- Administered and architected Smartsheet (or comparable work management platforms) at enterprise scale - Control Center, APIs, integrations, the works. You know the platform's edges because you've hit them
- A developer background: you write code, work with APIs, understand MCP and modern AI integration patterns, and can build working demonstrations
- Run a real function - a PMO, an operations org, a transformation program - and carry the credibility of someone who owned outcomes, not just messaging
- Presented to executives and large audiences at major industry events or customer conferences. You make complex systems feel inevitable and simple. People remember your sessions
- Ability to translate and work fluidly between product, engineering, sales, and customers — compressing technical depth into language that makes people act
- Belief that AI changes how organizations execute, and you've already proven it in your own operation rather than waiting for permission
More about this role
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.
Smartsheet's AI go-to-market runs on a simple conviction: the work is the intelligence. The most credible voice in that conversation isn't a marketer who studied the use cases - it's a practitioner who built them. Someone who has run a real enterprise operation on Smartsheet at scale, pushed the platform past its documented edges, wired it into AI workflows before the playbook existed, and can stand in front of a room of skeptical operators and make them lean in.
This role sits at the intersection of product marketing, technical storytelling, and field engineering. You'll translate our AI roadmap into narratives the field can sell, prove those narratives with working demonstrations you build yourself, and represent the practitioner's...
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