Snowflake powers AI, data engineering, applications, and analytics on a trusted, scalable AI Data Cloud—eliminating silos and accelerating innovation. Backed by Sequoia.
About the role
Own Tooling Strategy & Roadmap: Define and own the operational tooling strategy and roadmap — the intake, prioritization, and release plan for the internal tools that run the business. Build Business Planning & Operating Tools: Design and build the internal tools that plan and run the business, partnering with the Business Planning and Commercial Ops functions to turn their processes into scalable systems.
What they're looking for
- 7+ years (IC4) or 10+ years (IC5) of experience in business operations, ops tooling/systems, revenue operations, or professional services operations, with a strong build orientation
- Proven track record designing and shipping internal operational tools, workflow automation, or agentic/AI workflows
- Hands-on experience with automation and integration across systems such as Salesforce, Certinia/FinancialForce, Smartsheet, and BI tools, comfort using SQL and coding/coding agents to solve problems
- Demonstrated fluency with GenAI and LLMs to automate operational workflows and accelerate insight generation
- Expertise in workflow design, systems architecture, and data governance, with a bias toward simplifying complex processes
- Excellent communication and cross-functional leadership skills, with the ability to influence without authority. (IC5: expected to set direction and drive org-wide initiatives independently.)
More about this role
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.
Snowflake's AI Native Engineering (FDE) Operations organization is seeking a Business Operations Manager, Ops AI & Tooling to build the operating engine of the business. Rather than operating in team-aligned silos, this function aligns to the entire business, specializing in a unique swimlane with a deep cross-functional mindset and flow. In short: this team builds the operating engine — think leverage.
This is a high-impact individual contributor role reporting to the Sr. Director,...
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