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Sr. Director, GTM Process & Operations

Snowflake · US-CA-Menlo Park · On-site

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About Snowflake

Snowflake powers AI, data engineering, applications, and analytics on a trusted, scalable AI Data Cloud—eliminating silos and accelerating innovation. Backed by Sequoia.

About the role

Own GTM business priorities, processes, policies, and operating metrics across the revenue motion. Define field requirements and translate GTM strategy into clear business cases and outcome targets. Drive the operating cadence that connects strategy to execution.

What they're looking for

  • 15+ years of professional experience, with 8+ years leading Sales Operations, GTM Operations, or Revenue Strategy functions in a high-growth B2B SaaS or enterprise technology environment
  • Proven success managing global, multi-layered teams across process design, field enablement, and SLA-driven shared services operations
  • Deep expertise in the Salesforce ecosystem (SFDC, CPQ, CLM) and how it supports GTM business processes
  • Experience defining business requirements and outcome metrics that drive technology investment decisions in partnership with IT or Engineering counterparts
  • Demonstrated ability to drive executive alignment through data, manage competing priorities, and communicate across technical and business audiences
  • Experience leading a GTM operations team through an AI adoption transition — owning field adoption, business results, and use case validation, with technology delivery handled by a partner organization
More about this role

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.

Snowflake is seeking a Sr. Director, GTM Process & Operations to own our global GTM operating model, reporting to the SVP of Revenue Strategy and Operations. This executive role defines how Snowflake's revenue motion runs — setting business priorities and processes, leading AI and automation adoption across GTM workflows, and standardizing the Quote-to-Cash and field support functions that directly drive revenue velocity. You will own the operating cadence that connects GTM strategy to...

Read the full posting on Snowflake's site ↗

Revenue Operations

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