Socure is the leading AI-powered identity verification platform trusted by 3,000+ customers to verify consumers, businesses, & employees with confidence. Backed by Accel.
About the role
Product Operations exists to give product teams the systems, data, and processes they need to plan, prioritize, and deliver well — the same way Sales Ops supports Sales or DevOps supports Engineering. This role sits at the center of that discipline, owning four things: the tools and systems product teams plan and work in, the reporting and analytics that give everyone visibility into what's happening, the process that makes planning and delivery repeatable instead of reinvented pod by pod, and the ongoing work of...
What they're looking for
- 10+ years in Product Operations, Business/Sales Operations, or a Product Analyst/Management role, ideally supporting or working inside of a product or engineering organization
- Hands-on experience working in or familiarity with a product roadmapping/PPM tool (e.g., Aha!, Productboard, Jira Product Discovery) and a work-tracking tool (e.g., Jira, Linear, Azure DevOps)
- Comfort building dashboards and reports (in the PPM tool itself, Tableau, Looker, or Google Sheets/Excel), SQL is a plus
- Use of LLM-based tools (e.g. Claude, ChatGPT, Perplexity, etc.) to augment and optimize job and role-related workflows, dashboards, research, etc
- Experience designing and documenting repeatable processes — intake, prioritization, planning cadences — rather than just running an existing one
- Working knowledge of PDLC and SDLC processes — roadmaps, backlogs, sprints, and prioritization frameworks (e.g., RICE, WSJF), different types of launch and product profiles (0-1 products, mature products, etc) and the PDLC process to support them
More about this role
Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.
We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading.
Product Operations exists to give product teams the systems, data, and processes they need to plan, prioritize, and deliver well — the same way Sales Ops supports Sales or DevOps supports Engineering. This role sits at the center of that discipline, owning four things: the tools and systems product teams plan and work in, the reporting and analytics that give everyone visibility into what's happening, the process that makes planning and delivery repeatable instead of reinvented pod by pod, and the ongoing work of keeping strategy and execution...
Browse similar: Startup jobs · Remote jobs