Socure is the leading AI-powered identity verification platform trusted by 3,000+ customers to verify consumers, businesses, & employees with confidence. Backed by Accel.
About the role
The Program Manager, Organizational Effectiveness & Insights is a strategic, hands-on program owner responsible for designing, running, and continuously improving the programs and diagnostics that keep Socure organizationally healthy as it scales.
What they're looking for
- Bachelor’s degree
- 5–7+ years of relevant experience in organizational effectiveness, program management, people analytics / insights, employee engagement, or change management, ideally in a fast-paced or tech environment
- Proven experience owning an end-to-end engagement survey program (design, launch, reporting, action planning) or comparable organizational diagnostic work
- Working knowledge of change management frameworks and methodologies (e.g., Prosci/ADKAR or equivalent), Prosci or CCMP certification a plus
- Demonstrated proficiency in people analytics and data storytelling — comfortable working with survey, org health, and HRIS data, and consolidating it into dashboards and reporting views for leaders
- Experience supporting operating model or org design work (roles, structures, decision rights) a plus
More about this role
Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.
We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading.
The Program Manager, Organizational Effectiveness & Insights is a strategic, hands-on program owner responsible for designing, running, and continuously improving the programs and diagnostics that keep Socure organizationally healthy as it scales.
Reporting to the Head of Talent Development & OE, this role owns end-to-end delivery of Socure’s engagement survey program, supports operating model design and implementation work, builds and applies org health diagnostics, and develops Socure’s change management practice and playbook. The ideal...
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