Backed by Insight.
About the role
You will lead a high-performing team that drives adoption, expansion, and advocacy through data-driven campaigns, executive programs, and customer storytelling. Develop and lead SolarWinds’ Observability customer marketing strategy, with a primary focus on adoption, retention, and expansion revenue across the customer lifecycle.
What they're looking for
- 10+ years of B2B enterprise marketing experience leading Customer Marketing or Lifecycle Marketing programs. Experience in observability, IT infrastructure, network management, or enterprise SaaS strongly preferred
- Proven success driving upsell, cross-sell, and expansion revenue through customer lifecycle and advocacy initiatives
- Strong background in building and executing executive engagement programs—Customer Advisory Boards, CIO roundtables, or strategic account experiences
- Experience developing content and programs that translate customer outcomes into business growth narratives for use across Sales, Marketing, and analyst relations
- Demonstrated leadership in managing and developing high-performing marketing teams with a culture of performance and accountability
- Deep collaboration experience with Sales, Customer Success, and Product Marketing to deliver joint retention and expansion outcomes
More about this role
At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!
You will lead a high-performing team that drives adoption, expansion, and advocacy through data-driven campaigns, executive programs, and customer storytelling.
- Customer Lifecycle and Expansion Strategy
Develop and lead SolarWinds’ Observability customer marketing strategy, with a primary focus on adoption, retention,...
Browse similar: Startup jobs · Remote jobs