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About the role
The Technical Enablement Manager is responsible for driving technical readiness across our customer-facing technical organization. This role partners closely with Solutions Engineering, Product Management, Product Marketing, and technical subject matter experts to ensure Solutions Engineers have the knowledge, confidence, and resources to effectively position, demonstrate, and support SolarWinds solutions.
What they're looking for
- • Bachelor's degree or equivalent practical experience
- • Experience as a Solutions Engineer, Technical Enablement professional, Technical Trainer, Customer Success Engineer, or similar customer-facing technical role
- • Demonstrated ability to coach technical professionals and help them improve customer conversations, demos, and technical presentations
- • Experience partnering with technical subject matter experts to rapidly develop practical enablement content
- • Strong facilitation, presentation, and communication skills with the ability to simplify complex technical concepts
- • Experience using AI tools to improve content creation, knowledge management, coaching, learning experiences, or operational efficiency
More about this role
At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!
The Technical Enablement Manager is responsible for driving technical readiness across our customer-facing technical organization. This role partners closely with Solutions Engineering, Product Management, Product Marketing, and technical subject matter experts to ensure Solutions Engineers have the knowledge, confidence,...
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