Solo.io is the unified platform for secure, seamless cloud operations - built to power the next generation of intelligent AI agents.
About the role
The Solutions Architect is a senior, post-sales technical role focused on the success of our most important customers. You will be the primary technical owner for a small number of strategic accounts, taking near-total responsibility for their technical well-being. This includes driving deep product adoption, ensuring swift resolution of any issues, and acting as the customer's trusted advisor and advocate within Solo.io.
What they're looking for
- 5+ years of experience in a customer-facing technical role such as a Solutions Architect, Site Reliability Engineer, or Senior Support Engineer
- Deep expertise in cloud-native technologies, including Kubernetes, service mesh (such as Istio), and API gateways (such as Envoy)
- Experience in a post-sales role with a focus on customer success and adoption
- Proven ability to manage technical relationships with large, strategic customers
- Excellent problem-solving and troubleshooting skills
- Strong communication and presentation skills, with the ability to explain complex technical concepts to a variety of audiences
More about this role
Solo enables companies to Connect, Secure and Observe modern applications – APIs, Microservices and Data – with the industry’s leading API and Service Mesh Management Platform (“Gloo”). Solo innovations allow companies to stay on the leading edge of both technology and business possibilities.
Solo is a VC-backed company, founded in 2017 by Idit Levine. In 2021, Solo was valued at $1B. Solo’s customers are some of the largest in the world, spanning all geographies and industries. Solo’s team has deep expertise in Cloud Computing, Linux, Containers, Kubernetes, Service Mesh, APIs, Security, Microservice Applications, Application Modernization, GraphQL, and eBPF.
The Solutions Architect is a senior, post-sales technical role focused on the success of our most important customers. You will be the primary technical owner for a small number of strategic accounts, taking near-total responsibility for their technical well-being. This includes driving deep product adoption, ensuring swift resolution of any issues, and acting as the customer's trusted advisor and advocate within Solo.io. You will be a true expert on your customers' architecture, teams, and processes, consulting with them to...
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