Startups · AI

FDE - Forward Deployment Engineer (Founding Team)

Solum Health · San Francisco, CA, US / Medellín, Antioquia, CO / Remote · Remote

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About Solum Health

AI Automation for Therapy Practices. Backed by Y Combinator.

About the role

Lead integrations end to end. Run discovery on the client's current workflow, identify trigger points, map data requirements, define how completed work gets returned, and take it to production. Build and maintain the connections. CRMs, EHRs, healthcare platforms, and internal tools. Reading API docs, wiring webhooks, syncing patient and lead data, mapping custom fields, handling files, and coordinating with the client's technical or operations team.

What they're looking for

  • Strong integration engineering. APIs, webhooks, authentication, data mapping, custom fields, file handling, error handling, retries, logging, and debugging workflows that span multiple systems
  • Experience with CRMs, EHRs, or operational systems. HubSpot, Salesforce, Zoho, ClickUp, healthcare EHRs, RCM platforms, or other secure and legacy environments
  • Excellent written and spoken English. You'll be in front of clients directly, asking the right questions and explaining tradeoffs
  • Product and systems thinking. Given a customer outcome, you can read the workflow, find the right trigger points, and design how Solum should receive and return the work
More about this role

Solum builds AI employees for healthcare practices. We started with front desk agents for therapy providers in the U.S., and today we automate eligibility checks, verification of benefits, and prior authorization, with a strong focus on ABA practices.

We don't ask practices to change how they work. We integrate into the CRMs, EHRs, and operational systems they already run, so our AI team does the work the way an additional hire would.

We're looking for a Forward Deployed Engineer to own how Solum connects to a customer, and to build that playbook from zero.

Every practice runs differently. Some live in HubSpot, ClickUp, Zoho, Salesforce, or a custom CRM. Others run on EHRs, spreadsheets, email threads, payer portals, and processes built up over a decade. Your job is to understand how each client actually operates, find the right trigger for Solum to start work, and deliver finished output back into their systems without making them change anything.

The role sits between engineering, product, operations, and the customer. You'll work directly with clients to map their workflow, design the integration, build it, and turn what you learn into a repeatable process so the next one is...

Read the full posting on Solum Health's site ↗

Engineering

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