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Customer Success Engineer - America

SonarSource · Austin, Texas · On-site

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About SonarSource

Sonar is the independent AI code verification platform trusted by 7M+ developers & organizations to help build secure, reliable software with confidence. Backed by General Catalyst and Insight.

About the role

Own a portfolio: be the trusted technical advisor for your accounts across the full journey — onboarding, adoption, health, value realization. Act on signals: AI surfaces the risks and opportunities across your accounts; you take them from signal to outcome — accelerating growth, getting ahead of risk.

What they're looking for

  • Bring hands-on experience in DevOps, software engineering, or platform roles: CI/CD pipelines, Git workflows, and how code quality and security fit into them
  • Carry a business brain: when AI flags a risk or an opportunity, you know what it means for the customer's business — and you move on it, accelerating the upside and defusing the downside
  • Communicate sharply: explaining complex things simply and assertively — to a developer or a VP, in a deep-dive or an executive review
  • Bring analytical firepower: spotting patterns, connecting dots across data sources, and turning them into recommendations people act on
  • Show founding-team energy: building a path for others to follow, taking ownership, acting before being asked, and staying steady while the map is still being drawn
  • Be fluent in English, additional languages such as Spanish and Portuguese are desirable
More about this role

Sonar is driving the future of agent-centric software development. As the leader in AI code verification and governance, we solve a critical problem: ensuring that software generated by AI-assisted developers or autonomous agents is reliable, secure, and maintainable.

Integrating seamlessly with Claude Code, Codex, Cursor, GitHub Copilot, Gemini, and Devin, we help over 75% of the Fortune 100 build trusted, reliable, compliant software. Customers who use Sonar are 44% less likely to report an outage due to AI-generated code.

We believe code verification is the critical missing link in the Agent-Centric Development Cycle (AC/DC). Industry giants like Nvidia, ServiceNow, Booking.com, Goldman Sachs, AstraZeneca, and Ford Motor Company count on us to provide independent, explainable, consistent review and governance of their AI-generated code via products like:

  • SonarQube: The world’s leading AI code review and verification platform.
  • SonarQube Foundation Agent: Currently topping the leaderboards for agentic software repair.
  • SonarSweep & Sonar Context Augmentation: Providing the enterprise-grade context and constraints agents need to be truly effective.

Our team operates across...

Read the full posting on SonarSource's site ↗

Customer Success

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