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Sr. Staff Customer Trust Manager

SonarSource · Austin, Texas · On-site

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About SonarSource

Sonar is the independent AI code verification platform trusted by 7M+ developers & organizations to help build secure, reliable software with confidence. Backed by General Catalyst and Insight.

About the role

Customer Interaction & Trust Center Enhancement: You will manage a straightforward process for answering security and technical questions from our customers and internal users. You will also enhance and maintain our Trust Center, making sure it proactively answers customer questions and serves as a go-to resource.

What they're looking for

  • Unwavering Customer Obsession: You truly view security as a way to enable people. You are passionate about building solutions that help teams innovate and move fast without ever compromising the safety of our organization or our users
  • Contract & Legal Acumen: You have solid experience reviewing, redlining, and providing feedback on security clauses and technical language in customer contracts. You are great at bridging the gap between Legal, Sales, Engineering and InfoSec
  • Executive Presence: You are comfortable and experienced in working directly with senior leaders, especially a CISO. You know how to effectively communicate strategy, report on trust metrics, and give sound advice on risk
  • AI Proficiency: You have a proven ability to use AI tools and create complex prompts to solve tricky security problems and automate repetitive governance tasks
  • Autonomous Leadership & Organizational Acumen: You have the strong organizational skills needed to juggle multiple high-stakes projects, audit reviews, and contract negotiations all at once, requiring minimal supervision to achieve broad goals
More about this role

Who is Sonar?

Sonar is driving the future of agent-centric software development. As the leader in AI code review and verification, we solve a critical problem: ensuring that software generated by AI-assisted developers or autonomous agents is reliable, secure, and maintainable.

Integrating seamlessly with Claude Code, Codex, Cursor, GitHub Copilot, Gemini, and Devin, we help over 75% of the Fortune 100 build trusted, reliable, compliant software. Customers who use Sonar are 44% less likely to report an outage due to AI-generated code.

We believe code verification is the critical missing link in the Agent-Centric Development Cycle (AC/DC). Industry giants like Nvidia, ServiceNow, Booking.com, Goldman Sachs, AstraZeneca, and Ford Motor Company.count on us to provide independent, explainable, consistent review and governance of their AI-generated code via products like:

SonarQube: The world’s leading AI code review and verification platform.

SonarQube Foundation Agent: Currently topping the leaderboards for agentic software repair.

SonarSweep & Sonar Context Augmentation: Providing the enterprise-grade context and constraints agents need to be truly effective.

Our team operates...

Read the full posting on SonarSource's site ↗

Information Security

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