SpaceX designs, manufactures and launches advanced rockets and spacecraft. The company was founded in 2002 to revolutionize space technology, with the ultimate goal of enabling people to live on other planets. Backed by Kleiner Perkins, a16z and Founders Fund.
About the role
Play a key role in the finance organization by providing transactional and operational support to the accounts receivable and collections function. You will partner cross-functionally to help collect what is owed and preserve customer relationships. The ideal candidate treats every interaction as a customer service moment, follows established processes, flags issues, and takes initiative to learn and improve.
What they're looking for
- Bachelor’s degree
- 1+ years of experience in accounting (internship experience qualifies)
- Must be willing to work long hours or weekends as needed
- This position is based in Palo Alto, CA, and requires being onsite full-time — hybrid and remote work will not be considered
More about this role
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
Play a key role in the finance organization by providing transactional and operational support to the accounts receivable and collections function. You will partner cross-functionally to help collect what is owed and preserve customer relationships. The ideal candidate treats every interaction as a customer service moment, follows established processes, flags issues, and takes initiative to learn and improve.
- Support the full AR/collections lifecycle: aging management, outreach, follow-up, dispute resolution, payment application coordination, and account reconciliation
- Execute collections activities in adherence to established SOPs for collecting, suspending services, and escalations
- Assist with dunning workflows and customer engagement on past-due balances
- Help monitor DSO, aged balances, and maintain a clean AR ledger
- Serve as a first line of response for AR/collections inquiries across email...
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