SpaceX designs, manufactures and launches advanced rockets and spacecraft. The company was founded in 2002 to revolutionize space technology, with the ultimate goal of enabling people to live on other planets. Backed by Kleiner Perkins, a16z and Founders Fund.
About the role
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 5+ years owning a defined book of business with accountability for customer health and revenue (retention, realization, expansion, or collections), not just project delivery
- 5+ years supporting customers on a technical product or service
- Professional fluency in Spanish (written and spoken)
- Willing to work early mornings, evenings, and weekends as needed for Latin America time zones and critical milestones
- Willing to travel across Latin America as needed
More about this role
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
STARLINK CUSTOMER SUCCESS MANAGER, LATIN AMERICA
Starlink is delivering high-speed, low-latency internet around the world. Customer Success is the post-sale owner of the customer relationship where they are the single name on a book of enterprise accounts from contract signature through onboarding, activation, payment, and long-term growth.
This is an individual contributor role, and the ideal candidate is a self-starter who is comfortable operating without a defined playbook, holds a high bar of communication, and treats revenue, activation, and account health as their personal responsibility.
- Own assigned Latin America accounts from contract signature through onboarding, activation, day-to-day management, and long-term growth as the primary customer contact
- Hit revenue targets on time by tracking readiness, shipments, activations, and payments, and by raising risks early when dates or dollars may...
Browse similar: Startup jobs