Span.IO develops products to enable the rapid adoption of renewable energy and deliver an intuitive interface for the home. Backed by Fifth Wall.
About the role
Want to save the world from climate change? And to ride in with a superhero cape to solve tricky customer issues? If you love the adventure of working for a fast-paced startup and enjoy solving new challenges each day, look no further. SPAN is hiring a Service Engineer.
What they're looking for
- Have 2+ years of experience as a service engineer, product support engineer, or similar role
- Have experience working within a ticketing tool (e.g. Zendesk, JIRA, Salesforce, etc.)
- Have experience troubleshooting networking issues and/or IoT devices
- Have experience working in Linux systems
- Have experience with SQL and command line interfaces
- Are an excellent problem solver and possess a demonstrated ability to solve complex technical problems with a sense of urgency
More about this role
Decarbonization is the process to reduce or remove greenhouse gas emissions, especially carbon dioxide, from entering our atmosphere.
Electrification is the process of replacing fossil fuel appliances that run on gas or oil with all-electric upgrades for a cleaner way to power our lives.
Enabling homes and vehicles powered by clean energy
Making electrification upgrades possible
Building more resilient homes with reliable backup
Designing a flexible and distributed electrical grid
Want to save the world from climate change? And to ride in with a superhero cape to solve tricky customer issues? If you love the adventure of working for a fast-paced startup and enjoy solving new challenges each day, look no further. SPAN is hiring a Service Engineer.
Sitting within SPAN’s Operations group and reporting to our Service Engineering Manager, you will join a team of fellow Service Engineers. The Service Engineering team has two charters. One is to be the Tier 3 escalation point for our Tier 1 and 2 customer support team for resolving technically complex product issues in the field. The second is to manage our field service dispatches by coordinating with installers and homeowners.
Your...
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