Spiro is the Anti-CRM CRM for manufacturers—no data entry, just sales results. Connects to your ERP, updates itself, and boosts rep productivity. Backed by Hyperplane Venture Capital.
About the role
The IT Operations Manager runs day-to-day IT operations, endpoint security, and support across Cordance HQ and its business units. The role is the hands-on owner of our IT tooling, our managed service providers, and the transition of business units onto a common HQ-managed platform. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 7+ years of experience in IT operations or infrastructure, including 3+ years leading IT operations or managing MSPs
- Hands-on administration of Microsoft 365 / Entra ID and Google Workspace, including identity, access, and tenant settings
- Hands-on experience with an RMM platform, with NinjaOne preferred, and an EDR platform, with SentinelOne preferred
- Working knowledge of AWS and Azure, including IAM, account structure, and landing zones
- Proven record of managing outsourced helpdesk or MSP contracts against SLAs and deadlines
- Experience supporting SOC 2 or ISO 27001 audits with technical evidence
More about this role
Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experienced operators and subject-matter experts with a passion for software and building businesses. We partner with founders to help them scale their businesses and realize their companies’ full potential.
We look for businesses with strong leadership and high potential for profitable growth, and work together to increase year-over-year revenue, company efficiency, and impact. Cordance envisions that all companies we work with achieve their full potential. We embrace what makes each company great and build on those foundations. We believe in elevating a company as it scales, delivering dignity to the organization and its employees, and sharing a passion for building a legacy.
The IT Operations Manager runs day-to-day IT operations, endpoint security, and support across Cordance HQ and its business units. The role is the hands-on owner of our IT tooling, our managed service providers, and the transition of business units onto a common HQ-managed platform.
Because Cordance...
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