Spiro is the Anti-CRM CRM for manufacturers—no data entry, just sales results. Connects to your ERP, updates itself, and boosts rep productivity. Backed by Hyperplane Venture Capital.
About the role
As an Implementation Specialist, you’ll be the bridge between our customers and our technology teams, ensuring that each customer’s onboarding experience is seamless, structured, and aligned with their business goals. You’ll manage the end-to-end implementation process for new and expanding customers, working closely with sales, product, support, and success teams to ensure successful launches with measurable outcomes. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 2–5 years of experience in implementation, onboarding, or customer success roles — preferably in a SaaS or technology environment
- Strong project management skills with the ability to manage multiple customer implementations simultaneously
- Familiarity with integration concepts, APIs, and SaaS platforms (Salesforce, HubSpot, NetSuite, etc.)
- Excellent communication and relationship-building skills — both with customers and internal
- High attention to detail and a process-driven mindset
- Comfort working in fast-paced, evolving environments with distributed teams
More about this role
Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experienced operators and subject-matter experts with a passion for software and building businesses. We partner with founders to help them scale their businesses and realize their companies’ full potential.
We look for businesses with strong leadership and high potential for profitable growth, and work together to increase year-over-year revenue, company efficiency, and impact. Cordance envisions that all companies we work with achieve their full potential. We embrace what makes each company great and build on those foundations. We believe in elevating a company as it scales, delivering dignity to the organization and its employees, and sharing a passion for building a legacy.
Campus Kaizen, a business unit of Cordance, delivers Guardian Case Management — a purpose-built software platform for K–12 school districts and higher education institutions. Guardian centralizes sensitive case workflows including Title IX, HR, Bullying, Employee Relations, Behavioral Intervention...
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