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Lead Clinical Care Navigator, Global

Spring Health · Remote · Remote

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About Spring Health

Eliminating barriers to mental healthcare. Clinically-proven technology with world-class providers to deliver precisely what your employees need.

About the role

The target salary range for this position is $80,000-$92,000 and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location , internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

What they're looking for

  • Meeting quality target
  • The members you serve being satisfied with services provided by meeting customer satisfaction score target
  • Connecting members to appropriate care by meeting connection to care target
  • Successfully supporting leadership in mentorship and consultation of frontline staff
More about this role

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.

Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.

As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.

We're currently looking for independently licensed mental health professionals to join the Global Clinical Operations team (LCSW,LMFT, LPC, LICSW required) supporting our team and members outside of the United States in the APAC and EU regions. Experience working on global...

Read the full posting on Spring Health's site ↗

Care Navigation Operations

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