Stability AI is the enterprise-ready creative partner for teams and creators, delivering professional-grade generative AI tools and solutions for content production at scale. Backed by Lightspeed.
About the role
Stability AI is seeking an IT Support Engineer to provide responsive, reliable technical support across our globally distributed organization. You will own day-to-day support requests and core IT processes, including onboarding, device provisioning, access management, endpoint administration, and asset tracking.
What they're looking for
- Provide timely technical support across hardware, software, identity, network, and cloud application issues
- Own employee onboarding and offboarding, including device setup, account provisioning, and application access
- Configure, deploy, secure, track, and maintain laptops and other IT equipment
- Administer Okta, Google Workspace, Iru / Kandji , and other core workplace systems
- Support identity and access management, SSO, MFA, endpoint security, and SaaS applications
- Troubleshoot issues across macOS and Windows environments, with opportunities to support Linux
More about this role
Stability AI is seeking an IT Support Engineer to provide responsive, reliable technical support across our globally distributed organization. You will own day-to-day support requests and core IT processes, including onboarding, device provisioning, access management, endpoint administration, and asset tracking.
The ideal candidate combines strong IT fundamentals with a service-oriented mindset and an interest in emerging technologies such as generative AI, automation, AI agents, and Model Context Protocol (MCP). You will work independently to resolve technical issues, improve IT operations, and ensure employees have secure, reliable tools.
- Provide timely technical support across hardware, software, identity, network, and cloud application issues
- Own employee onboarding and offboarding, including device setup, account provisioning, and application access
- Configure, deploy, secure, track, and maintain laptops and other IT equipment
- Administer Okta, Google Workspace, Iru / Kandji , and other core workplace systems
- Support identity and access management, SSO, MFA, endpoint security, and SaaS applications
- Troubleshoot issues across macOS and Windows environments, with...
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