Stability AI is the enterprise-ready creative partner for teams and creators, delivering professional-grade generative AI tools and solutions for content production at scale. Backed by Lightspeed.
About the role
Stability AI is seeking a Junior IT Support Engineer to provide responsive, reliable technical support across our globally distributed organization. You will help employees resolve day-to-day technology issues and support essential IT processes, including onboarding, device provisioning, access management, and asset tracking.
What they're looking for
- Provide timely technical support to employees across hardware, software, identity, network, and cloud application issues
- Support employee onboarding and offboarding, including device setup, account provisioning, and application access
- Configure, deploy, track, and maintain laptops and other IT equipment
- Assist with the administration of Google Workspace, Iru / Kandji, and other core workplace systems
- Support identity and access management, SSO, MFA, endpoint security, and SaaS applications
- Troubleshoot issues across macOS and Windows environments, with opportunities to support Linux
More about this role
Stability AI is seeking a Junior IT Support Engineer to provide responsive, reliable technical support across our globally distributed organization. You will help employees resolve day-to-day technology issues and support essential IT processes, including onboarding, device provisioning, access management, and asset tracking.
The ideal candidate has a strong technical foundation, a service-oriented mindset, and an interest in emerging technologies such as generative AI, automation, AI agents, and Model Context Protocol (MCP). This is an opportunity to develop your IT career while supporting a highly technical, fast-moving organization.
- Provide timely technical support to employees across hardware, software, identity, network, and cloud application issues
- Support employee onboarding and offboarding, including device setup, account provisioning, and application access
- Configure, deploy, track, and maintain laptops and other IT equipment
- Assist with the administration of Google Workspace, Iru / Kandji, and other core workplace systems
- Support identity and access management, SSO, MFA, endpoint security, and SaaS applications
- Troubleshoot issues across macOS and Windows...
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