People Business Partner, Operations, People Team (Remote) Full-Time, Remote / Salaried, Exempt Includes Benefits, PTO, Flexible Schedule, Equity Steno was built on a simple idea - litigation support shouldn't be an obstacle. Backed by Human Ventures.
About the role
You're an HR Business Partner who's spent real time inside operational environments — places where the pace of the business and the people running it are tightly linked. You've coached frontline managers through hard conversations, and you've also earned the trust of senior leaders on tough people and team decisions. You're equally comfortable in both rooms.
What they're looking for
- Partner with Operations leaders - from senior leadership to frontline managers — on workforce and organizational planning tied to production volume, client demand, and the pace of the business
- Coach managers, especially first-line and newer managers,on performance conversations and team dynamics, building their capability to handle these situations themselves
- Identify people risks inside Operations early - attrition patterns, capability gaps, engagement dips — by pairing data with what you're hearing directly from the people closest to the work
- Innovate centrally built people programs (performance cycles, comp changes, talent processes) to Operations' structure and calendar, and own execution on the ground
- Handle employee relations matters within Operations with appropriate discretion and sound judgment on what to resolve directly versus escalate
- Represent People, including recommended team and company procedures, at Operations' planning and leadership discussions as a standing partner
More about this role
Who are you?
You're an HR Business Partner who's spent real time inside operational environments — places where the pace of the business and the people running it are tightly linked. You've coached frontline managers through hard conversations, and you've also earned the trust of senior leaders on tough people and team decisions. You're equally comfortable in both rooms.
You lead with strong HR Business Partner fundamentals — coaching, performance management, employee relations, workforce planning — and that foundation makes you a trusted advisor for leaders working through hard decisions about their team. You read people, people data, and organizational signals with equal fluency, and you use several inputs to stay ahead of problems.
You're comfortable being the connective layer between centrally designed people programs and the realities of a fast-moving business unit — translating strategy into something a frontline manager can actually use, while also being a real thought partner to senior leaders navigating tough calls. You know where your judgment ends and where something needs to be escalated, and you lead with what's effective, even when it isn't the popular call.
What...
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