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Revenue Operations Manager

Steno · Remote (United States) · Remote

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About Steno

Revenue Operations Manager, (Sales Operations) Full-Time, Remote / Salary, Exempt / Includes Benefits, PTO, Flexible Schedule, Equity Steno is growing - and we’re hiring a Revenue Operations Manager to join our mission-driven team that’s redefining the court... Backed by Human Ventures.

About the role

You're a detail-oriented operator who loves making complex sales processes simpler and more effective. You're comfortable in the CRM, comfortable with data, and just as comfortable sitting across the table from a Sales Director working through a territory or comp question. You know how to prioritize across competing requests, communicate clearly, and build trust with the people you support. You're a builder, not just a maintainer - you look for what's broken or inefficient and fix it before someone has to ask.

What they're looking for

  • Serve as the primary Sales Operations point of contact for Outside Sales Directors, partnering closely on territory planning, target setting, activity management, and performance reporting
  • Maintain and optimize CRM (HubSpot) workflows, data hygiene, and configurations specific to the Outside Sales motion
  • Build and maintain dashboards and reports that give Sales Directors and reps visibility into pipeline, forecast, and rep performance
  • Support sales process design and enforcement - qualification stages, approval processes, and handoffs to/from other teams
  • Identify and resolve operational bottlenecks affecting Outside Sales productivity, escalating or partnering cross-functionally where needed
  • Create and maintain documentation and training materials for Outside Sales tools and processes, support onboarding of new reps from a systems/process perspective
More about this role

Who are you?

You're a detail-oriented operator who loves making complex sales processes simpler and more effective. You're comfortable in the CRM, comfortable with data, and just as comfortable sitting across the table from a Sales Director working through a territory or comp question. You know how to prioritize across competing requests, communicate clearly, and build trust with the people you support. You're a builder, not just a maintainer - you look for what's broken or inefficient and fix it before someone has to ask.

On a regular basis you will

  • Serve as the primary Sales Operations point of contact for Outside Sales Directors, partnering closely on territory planning, target setting, activity management, and performance reporting.
  • Maintain and optimize CRM (HubSpot) workflows, data hygiene, and configurations specific to the Outside Sales motion.
  • Build and maintain dashboards and reports that give Sales Directors and reps visibility into pipeline, forecast, and rep performance.
  • Support sales process design and enforcement - qualification stages, approval processes, and handoffs to/from other teams.
  • Identify and resolve operational bottlenecks affecting Outside...

Read the full posting on Steno's site ↗

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