Backed by Insight.
About the role
Storable Payments is migrating its processing platform across thousands of merchant accounts over the next several quarters. This program affects pricing, client communications, and day-to-day account operations for merchants across the platform.
What they're looking for
- Own migration cohort planning and sequencing, including scheduling, client communications, and cutover coordination across Product, Engineering, and Customer Success
- Manage the enterprise and exception account list and create transition plans for accounts outside standard migration cohorts
- Coordinate cross-functional execution to move merchant accounts through migration milestones with minimal disruption
- Report migration progress, risks, decisions, and dependencies to the GM and cross-functional stakeholders on a consistent cadence
- Own commercial pricing operations, including rate structuring, quoting, and packaging for the merchant relationship and pricing motion
- Partner with Finance and the Director, Payments Operations on pricing cleanup, PCI non-compliance fee strategy, and client-facing rate communications
More about this role
At Storable, we're redefining property management for specialty real estate. Powered by AI and three decades of industry data, Storable empowers over 33,000 self-storage facilities with the industry's only fully integrated technology platform. Our end-to-end solutions—from management software and demand generation to CRM tools and delinquency solutions—help storage operators streamline workflows, attract tenants, and grow revenue. Dedicated to empowering self-storage owners and operators, Storable helps you Win More every day. Explore our platform solutions at storable.com .
Storable Payments is migrating its processing platform across thousands of merchant accounts over the next several quarters. This program affects pricing, client communications, and day-to-day account operations for merchants across the platform.
The Director, Payments Services owns migration program execution, client-facing pricing operations, and the merchant account management motion for Storable's core storage-vertical merchants. This purpose-built role provides a single, accountable owner for a defined function and partners closely with Payments Operations, Product, Engineering, Finance, and Customer...
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