Stord offers fulfillment, warehousing, and transportation for DTC and B2B, plus the integrated software you need to provide your end consumers with the best pre-purchase and post-delivery consumer experience. No matter your product, Stord is ready to power... Backed by Kleiner Perkins and Lux.
About the role
There are two direct domains. Business Operations owns the enterprise systems Stord runs on, the processes sitting on top of them, and the quality of the business data inside them. IT owns identity, devices, access, and end-user experience for a company adding headcount monthly, as well as the physical network and device infrastructure inside every fulfillment and parcel site we run. In partnership with Procurement you own Stord's SaaS estate company-wide.
What they're looking for
- 10+ years leading enterprise systems, business technology, corporate IT, or a combined function, with direct budget and hiring ownership
- Has owned a complex multi-system business technology ecosystem end to end: CRM, ERP, and HRIS at minimum, through a migration or consolidation and not steady-state administration
- Has run corporate IT as a proactive function at a company growing fast, ideally through international expansion
- Has owned IT for distributed physical sites and not only offices and remote workers: floor networking, handheld devices, connectivity, and the operational stakes that come with them
- Has owned a SaaS portfolio company-wide and worked properly alongside Procurement, with consolidation and savings you can point to
- Has run or materially supported a privacy or compliance programme in practice: GDPR, SOC 2, ISO 27001, or equivalent. You do not need to be a privacy lawyer, but you need to have been accountable for evidence that held up
More about this role
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and...
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