Stripe is a financial services platform that helps all types of businesses accept payments, build flexible billing models, and manage money movement. Backed by General Catalyst, Khosla and Kleiner Perkins.
About the role
Strategically support Stripe’s largest and most complex users.
What they're looking for
- 5+ years of enterprise-level, client-facing experience
- Strong product sense and enthusiasm for solving difficult user-related problems
- Strong written and verbal communication skills
- Ability to lead complex integration conversations in a highly consultative and proactive manner
- Familiarity with application programming interfaces (APIs) and the ability to explain API concepts to Stripe’s largest and most technical customers
- Familiarity with Structured Query Language (SQL) and comfort building basic queries and modifying more complex ones
More about this role
Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a significant amount of work ahead. This is an opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships, we offer customized, strategic consultation and proactively identify opportunities to help businesses deliver more value to their customers, optimize their technical operations, and accelerate global growth with Stripe.
Strategically support Stripe’s largest and most complex users.
- Provide a Gold Standard Experience to key stakeholders at your assigned accounts.
- Work with the broader Operations team to share current-state context, resources, and knowledge that support a Gold Standard Experience across teams that interact directly with users through support channels, external...
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