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IT Systems Administrator

Substack · San Francisco (HQ) · Remote

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About Substack

The app for independent voices. Backed by General Catalyst, Y Combinator and a16z.

About the role

We're looking for an IT Systems Administrator to own our internal IT operations end to end. This is a hands-on individual contributor role for someone who thrives in a fast-moving environment, takes pride in running a tight, well-organized IT function, and knows how to build systems that scale. You'll be the go-to person for everything from onboarding new hires to managing our SaaS tool stack and supporting our path to SOC 2 compliance.

What they're looking for

  • 3–5 years of experience in a corporate IT or systems administration role, ideally at a tech company
  • Hands-on Okta experience — you've set up SSO integrations and managed provisioning, not just administered existing configs
  • Experience with an Apple-focused MDM — Iru/Kandji, Jamf, or similar
  • Familiarity with SOC 2 requirements and ideally experience working in or toward a SOC 2 environment
  • Experience with compliance platforms like Vanta or Drata is a plus
  • Strong communicator who can work cross-functionally with operations, engineering, and external vendors
More about this role

Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. Substack empowers independent writers, artists, videographers, podcasters, and creators of all types to create, share, and make a living off their work through subscriptions, while offering them creative freedom, ownership, and a direct connection to their audiences.

We're looking for an IT Systems Administrator to own our internal IT operations end to end. This is a hands-on individual contributor role for someone who thrives in a fast-moving environment, takes pride in running a tight, well-organized IT function, and knows how to build systems that scale. You'll be the go-to person for everything from onboarding new hires to managing our SaaS tool stack and supporting our path to SOC 2 compliance.

Administer Okta across our full tool stack — managing SSO, SCIM provisioning, and app integrations

Onboard and offboard users across both Okta and non-Okta applications

Add and deactivate tools in Okta as our stack evolves

Manage and track access for vendors and contractors, ensuring appropriate permissions...

Read the full posting on Substack's site ↗

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