Drive B2B sales with clear data, automated follow-ups, and built-in insights. Manage accounts and act fast at every step of the customer journey. Backed by NEA.
About the role
If you’re excited to help shape what’s next in AI-driven CRM—and build technology that drives real outcomes—we’d love to meet you.
What they're looking for
- Bachelor's degree in Business, Marketing, or a related field
- CRM/ERP/Marketing Automaton-centric customer success or account management experience
More about this role
About SugarAI
SugarAI is redefining CRM for the age of AI.
We’re delivering on the original promise of CRM—turning fragmented customer and revenue signals into clear, prioritized action. Instead of more dashboards or surface-level insights, we help teams focus on what matters most and know exactly what to do next.
More than two decades after our founding, we’re entering a new chapter with clarity and momentum—building intelligent, intuitive solutions that work within the flow of how teams actually sell and serve. We’re focused on solving complex, real-world challenges where relationships, context, and precision make all the difference.
Our global team is united by a shared commitment to impact, ownership, and continuous growth. We create an environment where thoughtful ideas move quickly, where people are trusted to lead, and where flexibility supports how great work gets done.
If you’re excited to help shape what’s next in AI-driven CRM—and build technology that drives real outcomes—we’d love to meet you.
About the Role
As the Director, Account Management (or Director, Customer Success), you'll spearhead our customer-centric approach to help our Americas customers achieve...
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