Supio is your unified legal AI platform that supports your whole case from intake to verdict. Fast and accurate Demands and MedChrons help win bigger settlements faster. Backed by Sapphire.
About the role
Customer Relationship Management Develop and maintain strong relationships with assigned customer accounts, serving as their trusted advisor and advocate within the organization. Conduct regular check-ins, business reviews, and strategic planning sessions to understand evolving customer needs and objectives. Obsess over customer transformation by deeply understanding their business goals and measuring success through their achievements.
What they're looking for
- Exceptional interpersonal and relationship-building skills with a passion for customer transformation
- Strategic thinking with attention to detail and ability to act with urgency
- Ability to manage multiple accounts and priorities simultaneously while maintaining quality
- Collaborative mindset with strong cross-functional communication
- Results-oriented with a customer-first approach and commitment to continuous learning
- Adaptability and resilience in a fast-paced, AI-driven environment
More about this role
Supio is a trusted AI platform purpose-built for law firms, reshaping how data drives impactful outcomes. Our innovative approach blends technology with deep legal expertise, making us a leader in our field. We go beyond surface-level AI to deeply understand our customers’ daily needs, empowering law firms with unparalleled data insights. Supio delivers human-level, accurate analysis of complex data and legal records, quickly and efficiently bringing critical insights when they matter most. Trusted by top litigation lawyers, our platform has supported over $1 billion in settlements.
Headquartered in Seattle with an office in San Francisco, we raised $60M Series B in April 2025 led by Sapphire Ventures with Mayfield and Thomson Reuters Ventures, bringing total funding to $91M. We're scaling rapidly and looking for exceptional talent to join us in this next phase of growth.
We're looking for passionate team members who are motivated by our mission and ready to help us achieve it.
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