Surge provides the fastest carrier registration, best developer experience, and simplest pricing so that you can add SMS to your app easier than ever. Backed by Y Combinator.
About the role
Surge Staffing is committed to connecting great employees with great customers. It is our range of services that has proven our leadership among the staffing industry. Not only do we guarantee a strong and qualified pool of candidates to meet hiring needs, we are equipped to manage workforces by providing customized business solutions.
What they're looking for
- High School diploma required
- Proven leadership/success in a previous managerial role
- Exceptional customer service skills and the ability to build/enhance successful business partnerships
- Minimum 1-2 years experience in a supervisory role or 3-5 years in customer service experience
- Must have great communication and customer service skills
- Must have administrative skills
More about this role
Surge Staffing is committed to connecting great employees with great customers. It is our range of services that has proven our leadership among the staffing industry. Not only do we guarantee a strong and qualified pool of candidates to meet hiring needs, we are equipped to manage workforces by providing customized business solutions.
The Bilingual Workforce Supervisor is primarily responsible for effectively meeting the temporary help and/or training needs of a major Surge client. Specifically, the individual in this position:
1) delivers high quality service to the customer and temporary employees by matching the skills of temporaries to customer needs
2) develops and retains business by providing outstanding customer service
3) performs a variety of administrative tasks that support the overall mission of quality service and performance. Additionally, the On-Site Supervisor may supervise one or more On-site Staffing Specialists
Work Hours: Monday - Friday 2pm to 11pm
PRIMARY FUNCTIONS & RESPONSIBILITIES
- Must be able to speak, read, and write fluent Spanish and English
- Effectively meeting the temporary help and/or training needs of a major SURGE Client
- Delivers high...
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