Startups

Client Support Specialist

Surge · Columbus, OH · On-site

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About Surge

Surge provides the fastest carrier registration, best developer experience, and simplest pricing so that you can add SMS to your app easier than ever. Backed by Y Combinator.

About the role

Surge is a national leader with over 50 years of experience providing quality staffing and innovative workforce solutions. We take priority in building personal, long-term partnerships with our clients, and ensuring that each placement is the right fit. We are unlike other staffing agencies in that we take the time to get to know your company and its goals. Our national network has connected more than 122,000 employees on an annual basis and growing.

What they're looking for

  • Worked as a District Manager, Branch Manager, or Senior Staffing Specialist
  • 3 years' experience working with internal systems
  • Ability to access areas where needed people, information or equipment are located
  • Ability to understand and accurately apply basic math skills
  • Proficiency with Microsoft Word, Excel, PowerPoint, Outlook and Internet
  • Ability to make competent use of work related equipment and materials
More about this role

The Client Support Specialist is responsible for supporting all branches, accounts receivable, and billing. Along, with establishing and maintain other vendors and MSP's. This individual will be responsible for

1.) Training branches, Onsites/Workforce Managers on internal systems and external systems ie. MSP systems.

2.) Collect, enter, and update all MSP accounts, time, expenses, or any other expenditure.

3.) Work with MSP accounts to collect overdue payments and maintain standings.

4.) Perform daily, weekly, and monthly audits on MSP accounts.

This is a full-time (Monday - Friday) On-Site position that is located at our headquarters office in Columbus, Ohio.

Surge is a national leader with over 50 years of experience providing quality staffing and innovative workforce solutions. We take priority in building personal, long-term partnerships with our clients, and ensuring that each placement is the right fit. We are unlike other staffing agencies in that we take the time to get to know your company and its goals. Our national network has connected more than 122,000 employees on an annual basis and growing.

  • Training all Branches, Onsite/Workforce Managers on internal systems and...

Read the full posting on Surge's site ↗

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