Surge provides the fastest carrier registration, best developer experience, and simplest pricing so that you can add SMS to your app easier than ever. Backed by Y Combinator.
About the role
We are seeking an experienced Quality Engineer to support product quality and manufacturing processes. This role is responsible for ensuring products and processes meet company, customer, and regulatory quality requirements. The Quality Engineer will work closely with production, engineering, suppliers, and customers to identify and resolve quality issues, improve manufacturing processes, reduce defects, and drive continuous improvement.
What they're looking for
- 2–5 years of experience in Quality Engineering, Manufacturing Engineering, Engineering, or a related field
- Knowledge of Quality Management Systems (QMS)
- Experience with quality standards such as ISO 9001, IATF 16949, or AS9100
- Experience with Root Cause Analysis (RCA) and Corrective/Preventive Actions (CAPA)
- Knowledge of 8D, 5 Why, Fishbone/Ishikawa, FMEA, Control Plans, and SPC
- Experience developing and maintaining process and product quality standards
More about this role
Job Type: Full-Time
Industry: Manufacturing
Experience Level: 2–5 Years
We are seeking an experienced Quality Engineer to support product quality and manufacturing processes. This role is responsible for ensuring products and processes meet company, customer, and regulatory quality requirements.
The Quality Engineer will work closely with production, engineering, suppliers, and customers to identify and resolve quality issues, improve manufacturing processes, reduce defects, and drive continuous improvement.
- Develop, implement, and maintain quality standards, procedures, and control plans
- Monitor manufacturing processes and product quality to ensure compliance with specifications
- Investigate product defects, customer complaints, and process issues using root cause analysis
- Lead corrective and preventive actions (CAPA) and verify their effectiveness
- Utilize quality tools including 8D, 5 Why, Fishbone/Ishikawa, FMEA, SPC, and Pareto analysis
- Develop and maintain PFMEA, Control Plans, work instructions, and inspection standards
- Support APQP, PPAP, MSA, and capability studies for new and existing products
- Analyze quality data and identify trends to support continuous...
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