Centralize data, optimize content, and accelerate time to market with product experience management, product information management, and master domain management. Backed by Battery.
About the role
The Project Coordinator supports the delivery of product content and data across recipient programs. This role manages workflows, monitors progress, maintains accurate program information, and helps resolve day-to-day issues that may affect content delivery or publication outcomes.
What they're looking for
- Coordinate day-to-day activities, workflows, milestones, and deliverables across assigned recipient and retailer programs
- Support strategic programs by monitoring product content as it moves through Syndigo workflows and identifying rejected, stalled, incomplete, or underperforming items
- Partner with Program Managers, Customer Success Managers, Operations, Product, Engineering, suppliers, brands, and other stakeholders to help remove blockers and keep work progressing
- Support Mandarin-speaking suppliers and vendors participating in import vendor programs through clear business communication, onboarding, training, and ongoing operational coordination
- Prepare and maintain weekly, monthly, and ad hoc reports for recipient programs
- Research and respond to customer and stakeholder requests in a timely manner, ensuring appropriate follow-through and escalation when needed
More about this role
Syndigo gets great products chosen. Every choice in commerce, whether by a shopper, a search engine, a marketplace, or an AI assistant, is made on product data, and our software makes that data complete and trusted and moves it across the industry's largest two-sided commerce network: 15,000+ brands and 3,500+ retailers. Companies like AutoZone, Colgate-Palmolive, Dole International, Unilever, and Walgreens trust Syndigo to get their products chosen. Learn more at www.syndigo.com .
**This is a hybrid position that requires 2 days per week in office at our Chicago location**
The Project Coordinator supports the delivery of product content and data across recipient programs. This role manages workflows, monitors progress, maintains accurate program information, and helps resolve day-to-day issues that may affect content delivery or publication outcomes.
Working closely with Program Management, Customer Success, Operations, Product, Engineering, suppliers, and other stakeholders, the Project Coordinator provides hands-on operational support for strategic programs. The role is well suited for someone who is highly organized, detail oriented , comfortable working with data, and...
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