The observability and control platform for hardware systems. Backed by Y Combinator.
About the role
The Operations Trainer provides process-related training to new and current distribution center associates. This role serves as a Subject Matter Expert (SME) on department Standard Operating Procedures (SOPs) and supports quality, safety, and security initiatives through training, auditing, and employee onboarding. The Operations Trainer partners closely with the Operations Training Specialist to execute the site's overall training strategy.
What they're looking for
- Ability to follow instructions and seek clarification when needed
- Strong attention to detail and accuracy
- Excellent verbal and written communication skills
- Strong organizational and time management skills
- Ability to work independently with minimal supervision
- Proven leadership skills and willingness to coach and develop others
More about this role
Shift: Monday - Thursday, 10:00 PM - 8:30 AM
*Must be available to train on 1st shift for the first 90 days*
The Operations Trainer provides process-related training to new and current distribution center associates. This role serves as a Subject Matter Expert (SME) on department Standard Operating Procedures (SOPs) and supports quality, safety, and security initiatives through training, auditing, and employee onboarding. The Operations Trainer partners closely with the Operations Training Specialist to execute the site's overall training strategy.
- Deliver hands-on training to new and existing associates on departmental SOPs and operational procedures.
- Serve as a subject matter expert for assigned operational areas.
- Conduct on-the-job training, coaching, and employee development activities.
- Support employee onboarding and orientation programs.
- Partner with the Quality & Continuous Improvement team to promote quality, safety, and security standards.
- Identify and recommend process improvement opportunities.
- Perform productivity-related tasks to support operational requirements.
- Collaborate with Operations Training Specialists, Industrial Engineers, Logistics Center...
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