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Merchant Monitoring Manager

TabaPay · Palo Alto, CA · On-site

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About TabaPay

Learn about TabaPay, the experts in simplifying money movement for innovators in regulated industries. Backed by SoftBank VF.

About the role

The world is moving towards instant digital payments and TabaPay is leading the way. We help thousands of Fintechs in the US and Canada instantly move money in and out of accounts and we are actively expanding into other countries. Our customers represent the hottest verticals in the financial service industry such as neobanks, challenger brokers, gaming and wallets. TabaPay is a highly profitable rocketship that processes billions of dollars each year. To learn more visit www.tabapay.com.

More about this role

The world is moving towards instant digital payments and TabaPay is leading the way. We help thousands of Fintechs in the US and Canada instantly move money in and out of accounts and we are actively expanding into other countries. Our customers represent the hottest verticals in the financial service industry such as neobanks, challenger brokers, gaming and wallets. TabaPay is a highly profitable rocketship that processes billions of dollars each year. To learn more visit www.tabapay.com.

What You'll Do

The Manager, Merchant Monitoring Operations is responsible for leading the day-to-day operations of TabaPay’s ongoing merchant monitoring function. This role oversees the execution of merchant monitoring programs throughout the merchant lifecycle, ensuring required reviews, validations, documentation, reporting, escalations, and follow-up activities are completed accurately, consistently, and within established service levels.

This is a highly operational and process-focused leadership role. The Manager is accountable for managing team capacity and workload, review schedules and queues, service levels, backlogs, merchant outreach, persistent monitoring workflows, cross-functional...

Read the full posting on TabaPay's site ↗

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