Automate your B2B revenue process with Tabs - the AI-powered platform for contract-to-cash automation. Streamline invoicing, payments, reporting, and more. Get a demo now! Backed by General Catalyst and Lightspeed.
About the role
We're hiring a Payments Operations Manager to execute day-to-day operations and support the scaling of Tabs' payments program as we bring payments in-house. You will work directly with our Senior Payments Operations Lead, helping to manage merchant operations, disputes, reconciliation, and exceptions as Tabs Pay launches and grows.
What they're looking for
- 3–5 years of experience in payments operations, reconciliation, dispute management, merchant operations, or an adjacent operational function
- Demonstrated execution of payments workflows (reconciliation, dispute processing, ACH returns, merchant management, exception handling) at a payment facilitator, processor, platform, or fintech
- Strong track record of accurate, detail-oriented work in high-stakes operational environments where errors cascade downstream
- Ability to follow defined processes consistently and identify practical improvements without constant oversight
- Clear judgment about which issues require escalation and which can be resolved independently, structured communication about decisions and outcomes
- Comfort prioritizing among competing operational tasks and managing your own queue of work
More about this role
Tabs is the AI Operating System for Revenue, built for modern finance and accounting teams. It combines deep revenue and accounting expertise with the agents and applications needed to run revenue work end to end. Tabs understands customer and contract context, applies accounting logic, and executes critical workflows with built in controls, auditability, and human oversight. With Tabs, finance teams can move from manually managing revenue workflows to directing outcomes while the system executes the work.
We're hiring a Payments Operations Manager to execute day-to-day operations and support the scaling of Tabs' payments program as we bring payments in-house. You will work directly with our Senior Payments Operations Lead, helping to manage merchant operations, disputes, reconciliation, and exceptions as Tabs Pay launches and grows.
You'll be hands-on and detail-oriented, executing defined workflows and improving them incrementally. This role is ideal for someone who takes pride in making processes work reliably, escalating issues appropriately, and identifying practical bottlenecks. You'll be the first responder on operational issues and own a meaningful portion of our...
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