Automate your B2B revenue process with Tabs - the AI-powered platform for contract-to-cash automation. Streamline invoicing, payments, reporting, and more. Get a demo now! Backed by General Catalyst and Lightspeed.
About the role
We're hiring a Senior Payments Operations Lead to build and operate Tabs' payments-risk and operations program as we bring payments in-house. You will be our first dedicated PayOps leader, reporting to the VP of Finance and partnering closely with Finance, Product, Engineering, Support, Legal, commercial teams, and our payment partners.
What they're looking for
- Typically 7+ years of experience in payments operations, merchant risk, fraud, disputes, or an adjacent function, exceptional candidates with 5+ years and clear end-to-end ownership may be considered
- Meaningful experience at a payment facilitator, processor, acquirer, bank, platform payments business, or B2B fintech
- Demonstrated ownership of consequential payments-risk or operating outcomes - not only participation in a broader team
- Fluency in merchant-risk assessment and reserve mechanics, including how reserves are calculated, funded, held, adjusted, offset, reviewed, and released
- Strong understanding of ACH returns, card disputes and chargebacks, reconciliation, fraud controls, negative balances, and payment-partner operations
- Experience building or materially improving a payments process, control environment, or operating program
More about this role
Tabs is the AI Operating System for Revenue, built for modern finance and accounting teams. It combines deep revenue and accounting expertise with the agents and applications needed to run revenue work end to end. Tabs understands customer and contract context, applies accounting logic, and executes critical workflows with built in controls, auditability, and human oversight. With Tabs, finance teams can move from manually managing revenue workflows to directing outcomes while the system executes the work.
We're hiring a Senior Payments Operations Lead to build and operate Tabs' payments-risk and operations program as we bring payments in-house. You will be our first dedicated PayOps leader, reporting to the VP of Finance and partnering closely with Finance, Product, Engineering, Support, Legal, commercial teams, and our payment partners.
You'll bring established payments expertise, design practical controls informed by industry best practices and benchmarks, and own the day-to-day function. This is a hands-on leadership role: you will define the initial program and make consequential risk decisions, while personally operating critical workflows and improving them as Tabs Pay...
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