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Senior Account Manager

Tactiq · Texas · Remote

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About Tactiq

Transcribed live. Summarised instantly. Tactiq captures every meeting in real time, so you walk out with notes, action items, and summaries ready. Trusted by 1 million users. Backed by Antler.

About the role

Increase seat penetration, multi-team adoption, and enterprise footprint Run executive-level QBR/ABRs tied to ROI and real business outcomes

What they're looking for

  • Pure CS background with no quota ownership
  • “Relationship-first” mentality without commercial backbone
  • Heavy dependency on Product to solve everything
  • Prefers webinars over negotiations
  • Needs structured playbooks to operate
More about this role

Tactiq is a global meeting intelligence SaaS platform, headquartered in Sydney, that uses AI to turn any conversation into actions. Our mission is to transform how teams capture and utilize conversational insights to drive productivity, innovation, and tangible business outcomes. Over 1,200,000 users across 20,000 organizations in the US, EU, and LatAm, including Fortune 500 and ASX50 companies, love us, and we're ready to bring them more value by adding another professional engagement level.

This is not support.

This is not “relationship management.”

This is portfolio revenue ownership .

You will own expansion, retention, and commercial growth across mid-market and enterprise accounts. You are accountable for Net Revenue Retention.

If you have not carried expansion quota and grown ARR materially, this is not your role.

5–12 strategic accounts

Expansion revenue target

Net Revenue Retention target

Renewal negotiations

Commercial roadmap per account

Executive stakeholder mapping

Technical orchestration (not coding, but solution ownership)

Cross-functional escalation

You sell first. You support the second.

Have carried expansion quota materially

Have grown account ARR 25–50%+ YoY...

Read the full posting on Tactiq's site ↗

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