Elevate your business with Tailor's customizable, headless ERP. Customize workflows, automate tasks, and integrate with existing systems and platforms. Backed by Y Combinator.
About the role
We’re looking for a Forward-Deployed Product Designer to lead product design for customer deployments and turn those learnings into reusable product patterns. This is a client-facing, high-context design role. You will work directly with customers to understand their operations, translate complex workflows into clear product experiences, and collaborate closely with forward-deployed engineers, product managers, and internal product teams to ship successful implementations.
What they're looking for
- Strong experience designing software products, preferably in SaaS, enterprise software, ERP, internal tools, operational systems, or developer platforms
- Ability to design complex, workflow-heavy products used by multiple roles and stakeholders
- Experience moving from ambiguous customer problems to clear product experiences and implementation-ready design specs
- Comfortable working directly with customers, facilitating discovery sessions, presenting design concepts, and incorporating feedback
- Able to understand both business requirements and user needs, then translate them into practical product decisions
- Strong communication skills — you can make complex workflows simple, visual, and actionable
More about this role
Tailor is a pioneer in Headless ERP technology. Our platform empowers companies to build internal workflows that adapt to their unique needs — faster, smarter, and developer-first.
We’re looking for a Forward-Deployed Product Designer to lead product design for customer deployments and turn those learnings into reusable product patterns.
This is a client-facing, high-context design role. You will work directly with customers to understand their operations, translate complex workflows into clear product experiences, and collaborate closely with forward-deployed engineers, product managers, and internal product teams to ship successful implementations.
Beyond individual customer projects, you will also help Tailor compound its design knowledge: identifying recurring workflows, formalizing reusable UI patterns, and feeding project learnings back into our design system, component libraries, and product roadmap.
Work directly with customers to understand their business operations, user roles, workflows, pain points, and success criteria.
Translate complex operational requirements into clear user flows, wireframes, prototypes, and product specifications.
Own the design direction for...
Browse similar: Startup jobs · Remote jobs