AI-powered tech that makes business TV smarter, engaging, and…. Backed by Y Combinator.
About the role
This role sits between our enterprise sales team and our account managers. You'll guide the client through the pilot phase, keep every moving part on track, and hand off a live, healthy account to the AM who will own it from there.
What they're looking for
- This role sits between our enterprise sales team and our account managers. You'll guide the client through the pilot phase, keep every moving part on track, and hand off a live, healthy account to the AM who will own it from there
- You stay on top of multiple things at once without dropping any of them. You have a system, whether that's a tracker, a checklist, or something you built yourself that is used effectively and efficiently
- You write well. Not fancy, just clear. When you send an update, people know what's happening and what they need to do
- You're comfortable talking to clients. You can set expectations, deliver an update that isn't what someone wanted to hear, and keep a conversation professional without being stiff
- You see where the process is broken and want to fix it. When something is manual and repetitive, your instinct is to document it and make it repeatable
- You pick up new products quickly. You don't need to be technical, but you need to be willing to understand how things work well enough to coordinate around them
More about this role
Taiv is a fast-growing tech startup located in Winnipeg, Canada. Taiv uses AI to make business TV more fun, engaging, profitable, and easier to manage, starting with bars and restaurants. We've built proprietary tech that uses computer vision to watch live TV and improve the content with contextually-aware commercials, content, and games. Our tech also automates the manual AV tasks that venues have to do every day, to make bar management easier, standardized, and more profitable. We're venture-capital backed and graduated from Y Combinator, the world's top tech accelerator, in winter 2020. Program alumni include Airbnb, Instacart, DoorDash, etc. ( www.ycombinator.com/topcompanies ).
We are looking for an Enterprise Coordinator to join our growing team!
Taiv's enterprise business is growing. We're signing deals with multi-unit restaurant and bar groups across the country, and pilots are the proving ground: a smooth pilot is what turns a group of five locations into a full chain rollout. Getting that right matters.
This role sits between our enterprise sales team and our account managers. You'll guide the client through the pilot phase, keep every moving part on track, and hand off...
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