Taktile is the Agentic Decision Platform empowering financial institutions to combine the speed of AI automation with the oversight of people, so teams can safely approve customers, catch more fraud, and stay compliant. Backed by Index and Y Combinator.
About the role
Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Deployment Lead to serve as the strategic layer in our Forward Deployed Engineering (FDE) function who ensures our customers successfully implement and unlock maximum value from AI-driven decision-making.
What they're looking for
- You are a domain expert and can engage credibly in front of customers and internal teams for one or more of Taktile’s core use cases: business onboarding and KYB, business lending and underwriting, fraud or risk decisioning, or insurance claims processing
- You have led AI, data, risk, or decisioning transformation programs within banks, insurers, lenders, or other regulated financial institutions
- You have deep experience in one or more of Taktile’s core use cases: business onboarding and KYB, business lending and underwriting, fraud or risk decisioning, or insurance claims processing
- You have operated at Engagement Manager, Principal, Director, Partner, or an equivalent senior level in strategy consulting, digital transformation, enterprise technology, technical sales, or customer delivery
- You understand the financial-services technology and vendor landscape and can help customers evaluate architecture, operating-model, and build-versus-buy trade-offs
- You have experience coaching teams, codifying best practices, and raising the quality of work across multiple strategic accounts or programs
More about this role
Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Deployment Lead to serve as the strategic layer in our Forward Deployed Engineering (FDE) function who ensures our customers successfully implement and unlock maximum value from AI-driven decision-making.
In this pre- and post-sale hybrid role, you'll be the primary point of contact guiding enterprise customers and Taktile internal teams through highly strategic, complex, multi use case AI transformation projects. You lead strategic planning of the project, own business outcome of the solution implementation, pave path for business impact-driven footprint and revenue expansion within the account, and shape product roadmaps with first-hand industry insights.
You’ll collaborate across Taktile’s Forward Deployed Engineer (FDE), Solution, Product, and Sales teams, as well as with external partners, to support customers throughout their entire lifecycle, driving strategic outcomes and sustained impact.
This is a hybrid role in our New York City office.
Strategic Enterprise Leader – You are...
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