About Talkdesk
Talkdesk is the leader in Customer Experience Automation (CXA), using AI and real-time data to automate customer journeys, reduce costs, and improve outcomes. Backed by 500 Global.
About the role
Benefits and perks listed above may vary based on the nature of your employment with Talkdesk. Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!
What they're looking for
- Travel required: 50%+
- 5+ years of new business, direct sales experience, carrying a quota
- Prior success selling SaaS-based solutions, managing complex sales practices and solution-based selling to CXO, senior management and director-level individuals at enterprise-level prospects
- Demonstrated track record of successfully planning, developing, and implementing of new business opportunities
- Proven ability to grow revenues to a substantial level and scale bookings growth and net-new customers
- Excellent communication and presentation skills
More about this role
- Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process
- Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model
- Build lasting, meaningful relationships internally with other members of management, team, as well as externally with prospects, customers, and partner community
- Build and align with the Talkdesk sales Go-to-Market plan to develop and own accountability for region’s market segmentation and targeted accounts
- Communicate accurate and realistic forecast information to the management team per our process and policy
- Communicate market reaction and needs back to the business in a productive manner
- Engage proactively in problem-solving across functional areas instead of bringing issues to the factory doorstep.
- Take the lead in prioritizing the needs of customers so that engineering and other functional areas can focus on the right tasks and issues
- Travel required: 50%+
- 5+ years of new business, direct sales experience, carrying a quota
- Prior success selling SaaS-based solutions, managing...
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