Startups · AI

GTM & Biz Ops @ Tandem (New York City)

Tandem · New York, NY, US · On-site

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About Tandem

AI-native office leasing broker. Backed by Y Combinator and a16z.

About the role

You'll be client-facing every day — running discovery calls, touring spaces with founders and operators, helping companies work through offers and make decisions, and supporting customers in our shared Manhattan workspace. That's the job. But this role is also a product role. Every interaction you have is a data point: where does our AI handle things well? Where does a human conversation change the outcome?

What they're looking for

  • You've been in a client-facing role that required real judgment: consulting, expert networks, advisory, or client services. You know how to earn trust quickly and guide someone to a decision
  • You're curious about how AI is changing professional services and want to be inside that problem, not watching it from the outside
  • Strong communicator: you can run a sharp discovery call with a first-time founder and a seasoned CFO on the same afternoon
  • High judgment, low ego. Early-stage means the scope of your job will change. That should feel interesting, not frustrating
  • Based in New York City, comfortable spending significant time in the city
More about this role

Office leasing is one of the last professional services that still runs almost entirely on manual effort — brokers, phone calls, spreadsheets, and gut instinct.

We've used software and AI to transform a process that used to take months into one that takes weeks : matching companies to spaces faster, surfacing better options earlier, and guiding teams through every step of a lease.

We're not just building a better brokerage. We're figuring out what a services business looks like when AI does most of the work — and what still requires a human in the room.

We've helped more than 250 companies find and sign offices, and we’re just getting started.

You'll be client-facing every day — running discovery calls, touring spaces with founders and operators, helping companies work through offers and make decisions, and supporting customers in our shared Manhattan workspace. That's the job.

But this role is also a product role. Every interaction you have is a data point: where does our AI handle things well? Where does a human conversation change the outcome? What parts of the leasing process still require judgment, trust, or presence that no system can replicate yet?

You'll be one of the...

Read the full posting on Tandem's site ↗

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