AI-native office leasing broker. Backed by Y Combinator and a16z.
About the role
Informs capacity planning and scaling strategy with the Test team (who own load testing and modeling) and introduces proactive resilience testing such as game days once baseline support and observability are stable. Partners with application, architecture, and business stakeholders to align business continuity and disaster recovery capabilities with application requirements and recovery objectives.
What they're looking for
- Demonstrated experience leading production support and incident management for production systems, including incident command during high-severity events
- Strong grounding in SRE principles: SLIs/SLOs, blameless postmortems, toil reduction, and treating reliability as an engineering discipline rather than a purely operational function
- Demonstrated experience owning on-call strategy, including rotation design, alert tuning, and escalation
- Expertise with Terraform or comparable IaC at scale: module design, state management, and policy-as-code guardrails
- Hands-on experience building CI/CD pipelines with reliability guardrails using tools such as GitHub Actions, Octopus Deploy, or Azure DevOps
- Deep experience with at least one major cloud platform (AWS, Azure, or GCP, [ preferred]) and with containerization and orchestration (Docker/Kubernetes)
More about this role
Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.
Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com
The Principal Site Reliability Engineer (SRE) is responsible for the reliability, availability, and performance of the company's production systems. This role leads day-to-day production support and incident response and progressively replaces reactive...
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