System of intelligence for residential real estate. Backed by Y Combinator.
About the role
We're hiring an Agent Operations Lead to own the operating results for some of the largest institutional owners of single family homes in the country. Each customer hands us a portfolio and a set of objectives, and no two are the same. One wants speed above everything. Another will wait three more weeks for the right number. A third mostly wants never to be surprised. You'll know each of their playbooks cold, and you'll make sure every home in their book is run that way. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 5+ years in real estate operations, portfolio or asset management, or account management for institutional or high-volume real estate customers. SFR experience strongly preferred
- Demonstrated ownership of a portfolio outcome or the operating side of a customer relationship, including running the reporting cadence and leading the hard conversations
- Working knowledge of the full transaction lifecycle: pricing, listing, offers and negotiation, and contract to close. Acquisitions experience is a plus
- Experience launching a new customer, market, or program, and getting it to steady state
- Real estate license preferred, not required
- Specific, demonstrable AI workflows: you've built your work around at least one general-purpose LLM (ChatGPT, Claude, or Gemini) and used it on a real portfolio or pipeline, and you're ready to walk us through examples and the impact they had
More about this role
Mainstay is the leading market intelligence platform purpose built for buying, managing, and selling homes in the single family rental industry. As an AI native company, we turn complex data into clarity that helps the industry move forward with confidence. Founded within Opendoor, Mainstay launched as an independent company in 2024 and recently raised a Series A round led by Khosla Ventures.
Ready to shape the future of real estate with AI? Join Mainstay and help us redefine what’s possible in the single family rental space. If you thrive on solving complex problems and want to make a tangible impact in a fast-growing industry, we’d love to hear from you - apply now and let’s move the industry forward, together!
We're hiring an Agent Operations Lead to own the operating results for some of the largest institutional owners of single family homes in the country. Each customer hands us a portfolio and a set of objectives, and no two are the same. One wants speed above everything. Another will wait three more weeks for the right number. A third mostly wants never to be surprised. You'll know each of their playbooks cold, and you'll make sure every home in their book is run that...
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