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Reindeer- Strategic Account Manager

Team8 · New York, NY, United States · Hybrid

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About Team8

Team8 builds and invests in companies, improving the odds of entrepreneurial success by investing way more than capital. Backed by Bessemer.

About the role

We believe AI adoption inside the enterprise isn't just a technology challenge. It requires business context, workflow understanding, change management, trust, ownership, and a clear path to value. That's where this role comes in. We're a well-funded, early-stage startup building our Account Management team. This role is for a relationship-driven, commercially sharp operator who moves fast, loves building from scratch, and works closely with founders, Sales, and R&D to grow and retain our enterprise customer base.

What they're looking for

  • Own a portfolio of enterprise accounts with full responsibility for revenue retention and expansion
  • Build and execute multi-year account plans aligned to customer objectives and company growth targets
  • Lead QBRs and executive engagements to align on customer business outcomes and value
  • Develop deep understanding of customer operations and identify AI-driven impact opportunities to streamline and transform their business
  • Advice your enterprise customers on AI initiatives, and business use-cases to use AI agents in their organization to achieve their business goals
  • Drive expansion, cross-sell and upsell opportunities within existing accounts, across different departments and stakeholders
More about this role

We're building an agentic AI platform that helps enterprises transform complex business workflows into AI-powered operations. We work with leading global companies to identify high-value workflows, deploy AI agents into real business environments, and help organizations move from experimentation to measurable enterprise impact.

We believe AI adoption inside the enterprise isn't just a technology challenge. It requires business context, workflow understanding, change management, trust, ownership, and a clear path to value. That's where this role comes in.

We're a well-funded, early-stage startup building our Account Management team. This role is for a relationship-driven, commercially sharp operator who moves fast, loves building from scratch, and works closely with founders, Sales, and R&D to grow and retain our enterprise customer base.

This is not a “manage and maintain” role, it’s a high-impact, revenue-owning position working closely with our leadership team, Sales, Product, and R&D to shape how we retain and grow our enterprise customer base and drive best-in-class customer experience.

You'll own the post-sale relationship, from onboarding through renewal and expansion...

Read the full posting on Team8's site ↗

Marketing & Sales

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