Unlock Real Estate Operational Excellence. Backed by 500 Global.
About the role
TENEX is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider. We are a force multiplier for defenders, helping organizations enhance their cybersecurity posture through advanced threat detection, rapid response, and continuous protection. Our team is composed of industry experts with deep experience in cybersecurity, automation and AI-driven solutions.
What they're looking for
- Proven ability to manage customer relationships, drive adoption, and ensure customer satisfaction
- Strong problem-solving and analytical skills to identify customer pain points and deliver solutions
- Excellent communication and presentation skills, with the ability to convey complex security concepts in an easy-to-understand manner
- Highly organized with strong project management capabilities
- Ability to work independently while collaborating effectively with internal teams
- Passion for helping customers succeed and a proactive approach to relationship management
More about this role
TENEX is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider. We are a force multiplier for defenders, helping organizations enhance their cybersecurity posture through advanced threat detection, rapid response, and continuous protection. Our team is composed of industry experts with deep experience in cybersecurity, automation and AI-driven solutions. Backed by leading investors, we are rapidly growing and seeking top talent to join our mission of revolutionizing the AI-Native MDR landscape.
We’re a fast growing startup backed by industry experts and top tier investors led by Crosspoint Capital Partners and also backed by Shield Capital, DTCP (formerly Deutsche Telekom Capital Partners), Deepwork Capital, and the Florida Opportunity Fund. Seed round led by Andreessen Horowitz (a16z). As an early employee, you’ll play a meaningful role in defining and building our culture. Get in on the ground floor. We’re a small but well-funded team that just raised a substantial round – joining now comes with limited risk and unlimited upside
As a Customer Success Manager (CSM) at TENEX, you will play a pivotal role in ensuring our customers achieve...
Browse similar: Startup jobs · Remote jobs