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Delivery Manager

Tennr · New York City Office · On-site

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About Tennr

Tennr is a patient orchestration platform that helps providers get the right patients into the right care settings at the right time. Backed by Lightspeed, Y Combinator and a16z.

About the role

Plan and manage the timelines, issues, and risks for every deployment in your portfolio Build the training materials that ensure customers can use Tennr's products successfully

What they're looking for

  • 2+ years of experience in project or program management, ideally within healthcare or B2B SaaS implementation
  • A track record of driving complex, multi-stakeholder work to completion across deadlines
  • A track record of connecting deployments to business outcomes and long term account growth
  • Strong written and verbal communication, with the ability to present at an executive level and interact comfortably with all levels of an organization
More about this role

Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, "They'll be in touch soon." So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.

As a Delivery Manager at Tennr, you carry our strategic and enterprise deployments from kickoff to adoption: shipping efficiently, keeping every stakeholder oriented, and leaving customers fully enabled on our products. You will work directly with executives and operators, driving technical deliverables to completion and building conviction in Tennr across the customer organization, from the C-suite down to the hundreds of end users. You will train those users personally, hold both our team and the customer accountable to deadlines, and surface blockers early and loudly.

Plan and manage the timelines, issues, and risks for every deployment in...

Read the full posting on Tennr's site ↗

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