Thatch is an all-in-one platform that makes it easy to offer the most personalized healthcare experience to your employees using an ICHRA. Backed by General Catalyst, Index and GV.
About the role
Healthcare in America is notoriously complex, opaque, and outdated. We’ve been conditioned to have low expectations for the user experience in healthcare, accepting clunky portals, confusing workflows, and endless toil as the cost of doing business. At Thatch, we believe great design is a missing catalyst for fixing healthcare. We’re rebuilding health benefits from the ground up to create a personalized, transparent, and genuinely joyful experience for every employee, employer, broker, and partner we work with.
What they're looking for
- 7+ years of design experience, including 3+ years leading and developing design teams
- Exceptional design taste and a track record of delivering high-quality product experiences
- Significant experience as both an individual contributor and design leader
- Experience setting design direction and raising the quality bar across a team or organization
- Experience operating in a fast-moving, high-growth technology company
- Experience across both product and brand design
More about this role
Healthcare in America is notoriously complex, opaque, and outdated. We’ve been conditioned to have low expectations for the user experience in healthcare, accepting clunky portals, confusing workflows, and endless toil as the cost of doing business.
At Thatch, we believe great design is a missing catalyst for fixing healthcare. We’re rebuilding health benefits from the ground up to create a personalized, transparent, and genuinely joyful experience for every employee, employer, broker, and partner we work with.
As our Head of Design, you’ll lead product and brand design at Thatch and help us set a new bar for what healthcare can look and feel like. You’ll lead and grow an exceptional design team, set the creative direction for the company, and bring consumer-grade craft and polish to every experience we create.
- Set and execute a design strategy across our product, website, brand, and marketing experiences.
- Lead, develop, and grow a high-performing team of product and brand designers.
- Set a high bar for craft and create a culture of thoughtful, direct design critique and continuous improvement.
- Think from first principles about complex healthcare experiences and make them...
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